This Privacy Policy describes how OctoWealth ("we," "our," or "us") collects, uses, stores, and protects your information when you use our mobile application and related services (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect the following types of information to provide and improve our Service:
Account Information
When you register for an account, we collect your email address and authentication credentials. Your password is encrypted and never stored in plain text.
Financial Data
When you connect your financial accounts through Plaid, we receive read-only access to:
- • Account names, types, and balances
- • Transaction history including merchant names, amounts, dates, and categories
- • Investment holdings and securities information
- • Loan and credit account details
- • Recurring payment information
Important: We only have read-only access to your financial accounts. We cannot initiate transfers, payments, or any modifications to your accounts.
Device Information
We collect device-specific information including:
- • Device type and operating system version
- • Push notification tokens for delivering alerts you request
- • App version and usage data to improve functionality
- • Diagnostic information to troubleshoot technical issues
User Content
If you use our receipt scanning feature, images are processed locally on your device using optical character recognition (OCR). Images are not uploaded to or stored on our servers.
Location Information
With your permission, we may access your device's location to provide features such as finding nearby ATMs or bank branches. Location data is used only for these specific features and is not stored on our servers.
How We Use Your Information
We use the information we collect for the following purposes:
We do not use your financial data for advertising purposes.
Data Security
We implement industry-standard security measures to protect your data:
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We retain your account and financial data for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete your personal data from our active servers within 30 days, except where retention is required for legal compliance, dispute resolution, or enforcement of our agreements.
Your Rights and Choices
Access and Export
You can export your financial data at any time directly from the app in CSV or PDF format.
Consent Management
You may update your preferences for analytics and marketing communications in Settings → Privacy.
Notifications
Manage notification preferences in Settings → Notifications or through your device's system settings.
Account Disconnect
You may disconnect any linked financial account at any time, which will stop data syncing for that account.
Account Deletion
You may delete your account and all associated data at any time through Settings → Advanced Settings → Delete User Account. This action is permanent and cannot be undone.
Alternatively, you may request deletion by contacting our support team. We will process deletion requests within 30 days.
Children's Privacy
Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us and we will take steps to delete such information.
International Users
Our Service is hosted in the United States. If you are accessing the Service from outside the United States, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we will notify you through the app or by email prior to the change becoming effective. Your continued use of the Service after any modifications indicates your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices:
Contact our support team